Courteous and helpful service will be extended by all the staff. If you have any complaint to make in the delivery of the above standards, you have welcome to register your complaints with the following officer:
Name and Designation of the Officer | Address for correspondence | Telephone No & e-mail |
---|---|---|
Barnalee Nath Joint Director
|
Directorate of Geology and Mining, Assam Kahilipara, Ghy-19 |
9435104508 barnalee1967@gmail.com |
Grievances may also be lodged online in website www.pgportal.gov.in
If not satisfied they can submit it to Shri Ikramul Hussain, ACS Director Directorate of Geology and Mining, phone no. 9194350-64373.
All complaints will be acknowledged by us on the same day and the final reply on the action taken will be communicated within 30 days.
We welcome suggestions from our users.
Citizen’s Charter is a joint effort between us and users to improve the quality of service provided by us and we request the users to help us in the following ways:
Our Help line No is 9435291486(Chief Drilling Engineer, Directorate of Geology and Mining)
We are committed to constantly revise and improve the services being offered under the Charter. Any suggestion in this regard may be submitted to Shri Ikramul Hussain, ACS Director Directorate of Geology and Mining, phone no. 9194350-64373.